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“Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities. ”

“I would not stay here again nor recommend this to anyone else. Thankfully, I only stayed two nights. It looks like a converted parking house, you can hear everything from the corridors and neighbouring rooms. There are gangs of young people drinking, smoking and shouting on the street this hotel is located on which makes it very loud. The room has no daylight and if you wish to shower in warm water you need to run the water for 5-10minutes in advance. ”

“Great location. Friendly staff. Near restaurants and bars and shopping in Old Town”

“An expensive hotel with few personal. The expensive food was Terrible, the service was Terrible in their restaurant. No service at all. You needed to remind of wine, coffe etc. ”

“Old worn down hotel in need of renovation.”

“Very central hotel with easy access to everything in Luzern. A bit of noise from the traffic in the rooms closest to the main street. Under renovation, my room was nice and recently done but everything was not in place in the room yet. Missed a smaller desk/table for work. Breakfast ok with fresh fruit but still quite basic. Staff friendly and helpful. Do not need new towels every day- spend a little bit more time on cleaning instead”