Spahotell i Norra Osaka

"The location is superb, reasonably priced parking is available on site, and the view from the rooftop onsen is astonishing (especially at nighttime). The hotel breakfast is most decent, albeit very crowded at almost all times. Rooms are more spacious than average. On the downside, to start with, the room was visibly dirty when I arrived after having checked in, with dirt (and even some garbage) on the floor, and grease on the curtains - simply not ok. You also had to pay extra fees not mentioned when making the booking, and definitely not normal when staying in hotels elsewhere in Japan (including big cities). Although not the hotels fault per se, some foreign guests were very rowdy in the onsen area, without staff doing anything about it, which made the experience a lot less pleasant than it could have been."

"Real nasty moldy look on the ac unit in the roof, dust on the walls and on top of the bathroom mirror. Zero soundproofing on the corridor door. And old electrical sockets even in the bathroom with no earth. Time for them to renovate the 14th floor and get a cleaning crew that atleast looks up. Everything else as you expect in Japan with great service etc. "