Pensionat för Zambia

“I booked a Family Apartment with 2 rooms with 2 beds. They gave me two separate apartments with 2 beds. I declined the second apartment because we were traveling with children. When I asked them if it would be the same price they said yes. When I asked them why I didn't get the room I booked, it was available, they said Expedia made a mistake. When I told them to give me the second room the offered at the beginning if they weren't going to give me the room I booked or a refund they said they...

“Cosy”

“Nice and quiet place. Good value for money - as compared to much more expensive hotels in town. Friendly and helpful staff. Example: I was asked if I wanted my rental car washed, but I didn't feel that I needed that, so I said "no, thank you". A short time after the staff member was busy washing my car, and of course I paid him a few Kwacha. The morning I was about to leave, he again was washing my car (which didn't look dirty at all). If the guests don't have their own transport, it may...

“Arrived at the hotel to be told we didn't have a booking and they had.not been on your books for 4 yrs Advise by owner and taxi driver that it was not safe for us to stay in the area as it was the poorest part of town We had to find alternate accommodation late in the afternoon at a cost of over $600,this was a very stressful situation for 2 females I have used Expedia several times in the past with no problems I feel that i should be re embursed for out of pocket expenses”

“Staff is always accommodating and helpful. Love the coffee and the food! Beds are comfy and aircon is great.”

“the reception was friendly, It is safe, one hour walk from town.”

“Really nice place. Good manager. However, this place is NOT registered with Hotels.com, and therefore when we arrived, they did not have our reservation. Fortunately they were able to accommodate us. ONLY BOOK THIS PLACE DIRECTLY THROUGH THE BOOKING PHONE NUMBER.”

“Horrible ”