The owner contacted me the night before check-in to move us to another property close by...he stated the air conditioner was broken at this location. The property he moved us to only had 2 bedrooms. Since one of us had to now sleep on the sofa, he offered a $100 refund (which I never received). Upon check-in to the alternate property, the lock code did not work, so we were unable to get in. We sat in the back yard with our luggage and ordered food and water while the owner contacted his property mgmt. Neither of them could figure it out. Eventually the property mgr told me where I could find a spare key, which we located and finally got into the house. Once inside, it was hot and the thermostat read 82 degrees. We turned the air conditioner on, but it didn't work. Again, we went and sat in the backyard as there was a breeze and a bit cooler than inside the house. We wanted to take a dip in the pool to cool off, but it was dirty and had not been cleaned. A couple hours later, the a/c repairman came and fixed the air. We left for the evening and while gone, the property mgr came and cleaned the swimming pool and left champagne for the inconvenience. Upon showering that evening, we noticed there were no washcloths. We found them in the clothes dryer the morning of check out. Turned out to be quite a laughable experience due to the company kept, but I'm not happy I was never credited the $100 for being switched to a rental with less bedrooms.