Villor i Villasmundo

"Good place, good breakfast, nice pool. Overall nice place"

"The hotel room was beautiful and very clean, the breakfast was excellent, and eating breakfast at the rooftop was just amazing. The staff were also really friendly and helpful. I had a great stay! :)"

"Ingen privat strand som var angivet i beskrivningen av hotellet. Finns strand utanför där man får köoa en plats som övriga. Frukosten var undermålig. Extremt obekväma sängar."

"Fantastic hotel in Catania, we stayed at 3 different places ancross Sicily , two of them in Catania and this was by far the best. Super comfortable bed, amazing size for towels (as they should be), we got a bottle of wine as courtesy for our stay and the minibar was included in the price. The breakfast was also by far the best we had on the island (offered by a hotel). Unfortunately, we couldn’t try the pool but it looked amazing! I really can’t wait until I’m back. "

"Unfortunately, our experience was not great. Our first room was infested with ants, an issue the hotel was clearly aware of but did not inform us about. When I called the front desk to request a new room, they said they would send the cleaning staff, but no one came. After waiting for an hour and a half, we packed our things and went to the reception to ask for a room without ants. The receptionist was very frustrated and claimed there was nothing they could do since the hotel is in the countryside. I politely pointed out that guests at a five-star hotel expect rooms without ants. We were then made to walk between the reception and various locations in the resort for the next hour, being shown different rooms and assured each time that the rooms were ant-free. Eventually, we were downgraded to a smaller room with only a few ants, which we accepted. However, this is not the level of service I expect from a five-star resort. Additionally, the room service process was very inefficient. You have to call the reception, wait for a call from room service, and then have them call you back to confirm your order. It took us about an hour to finally get through to room service, despite multiple calls to the reception. The resort itself is nice, and the restaurant staff is fantastic. The food is okay, but it’s strange that the hotel requires reservations for any restaurant (except the bar) for lunch or dinner, even when there are plenty of tables available."

"Hotellet är bra med tanke på priset. Det är rent och allt funkar. Frukosten är god - mycket bra äggröra och gott kaffe - med trevlig personal. Jag anlände sent från flygplatsen med bussen som stannar 2 minuters promenad från hotellet och tog tåget nästa morgon - då funkar detta hotell perfekt men området är sunkigt - jag skulle inte bo här för att utforska Catania. Det ligger en mycket bra sushirestaurang tvärs över gatan. "

"Vid incheckningen meddelade vi att vi har ett tidigt flyg och därför önskade ett tyst rum. Istället placerades vi ouppmärksamt i ett rum med connecting door till en stökig barnfamilj. Nere i receptionen framfördes kritiken varmed receptionisten skrattade bort synpunkten med ”barnen kommer somna, oroa dig inte”. De somnade vid 01-tiden och vi fick hela nattsömnen fördärvad. En god receptionist hade löst problemet istället för att vifta bort saken. I badrummet var elkontakten lös och blottade ett stort hålrum in i väggen nära handfatet. Vattentrycket i duschen var besvärande dåligt. High speed wifi fungerade inte och receptionisten hjälpte inte till med en lösning utan konstaterade enbart att det var ur funktion. "