Villor i Villanueva del Trabuco

"Bra rum, sköna sängar. Chromecast lösningen funderade inte"

"Hotellet var super fint men när man bokar står det att det ska finnas utepool samt innepool. På förmiddagen gick det ej att vistas vid ute poolen då dom byggde inne poolen. Ljudet var öronbedövande och gick ej att vistas där under dessa tider. Vilket var tråkigt och vi önskar vi hade blicir informerade om detta innan. Poolen utomhus var även smutsig, låg löv och annat skräp i. "

"Blev väl mottagen, det enda anmärkning är att det finns ingen pool ,endast en damm. För övrigt mycket trevlig personal, som gjorde verkligen sitt bästa under min vistelse där."

"The Antequera Hills fails to meet expectations, as presented. Large hotel with modern facade but lack personal service quality and overall appearance to meet up to its promises. It is actually quite worn. Check-in has room for improvement in most areas. You are a guest, not someone needing correctional actions. And where are luggage carts when needed? Outdated and unpersonal rooms with ”spare” furniture and outdated textiles. Tried a suite but not worth the extra cost. Would be nice to have a waist paper bin. And a shower cabin in a suite - really? The terrass had more weeds than our backyard. A quite basic, boring and school type bar and restaurant. Only buffe and opens at eight - good to know if you have another schedule. I give it to them being bold enough to charge 14 euros extra for breakfast. Not a memorable hotel experience for travelling couples but maybe a decent overnight stop for business or as a turist group. View from higher up is nice, easy to reach, good parking but surroundings rural. The hotel is dog friendly - it says. However, we fast learned that our dog does not fit the template. Another harsh and not so valuable lesson. Now we know - time to put her on a diet. The conclution is that four stars alone does not provide quality - nice experiences during the stay does. I would give two stars - and that is stretching it. Poor customer service not only destroys existing customer relationships. It also puts at risk future prospects. We look forward to "