Romantiska hotell i Santa Cruz de Tenerife

"Vi brukar bo på AC Marriott när vi är i Santa Cruz, men kommer framöver fortsätta bo på den här trevliga resorten. Hotellet ligger nära en mycket vacker park och du har bara några minuters promenad till restauranger och shopping. Tack till alla i hotellteamet för ett mycket fint bemötande."

"We only stayed 3 nights, yet had several negative issues that took away the joy. Dinner at their grill restaurant Parrilla was horrible. The starter “White Asparagus” was one single piece of asparagus from a can, cut in 4 pieces, for 16 euros. Almost funny if we didn’t have to pay for it. We also were very rudely treated by the matron of their oriental restaurant Lotus, where she talked about us in 3rd person in front of the other staff in a very negative way. We did complain to management and they took care of the tab. A nice gesture, but our stay was ruined by these negative issues. Adding to this, long waiting times, wrong dishes being served, lack of English speaking staff. Hardly a 5 star hotel. Perhaps 3 or 4. We are not coming back. "