From the moment we entered the Palazzo, we had such a personal experience with the staff and the accommodations. Notably, John and Luisa went above and beyond to make sure we were comfortable, and made us feel safe in a city we were unfamiliar with and weren’t sure of how to navigate. Top notch stellar service and hospitality. The Palazzo was in a central location, with metro, subway, taxi right outside the door as well as restaurants, bars, shopping, easily accessible in a short walking distance. The Palazzo lobby was pristine and the room was immaculate. Would ABSOLUTELY recommend to a friend, and would stay again if would stay again when in Rome.
received STELLAR service and hospitality. The s