Hotell Richmond Station, Richmond

"Det som för mig definierar är om hotell är bra eller inte är hur bra man är på kundservice. Vistelsen i Melbourne började inte på bästa sätt, men hotellet löste det på ett väldigt professionellt och serviceinriktat sätt. Ett mycket bra rum med fin utsikt, skön säng, härlig dusch, väldigt bra frukostbuffé och ett prins läge gör att jag kommer bo här igen nästa gång i Melbourne. En förbättringspotential! Sluta med engångsförpackningar med till exempel duschkräm…"

"Comfortable, nice stay. Only issue we had was our room at a bunch of moths but it was minor and not much to do about it honestly. Spacious hotel room, okay breakfast, lovely staff! "

"Bra men enkel frukost bra rum rent och fräscht "

"Perfect location but the place needs some serious TLC. "

"Likes: Comfortable beds, spacious room, SmartTV, kitchen facilities, view, closeness to public transportation (Flinders Street train station, tram stops) and shops and restaurants within easy walking distance. Excellent takeaway coffee. Complimentary drink at the bar. Perfectly heated lap pool and nice warm whirlpool. Dislikes: Breakfast service. On a busy morning, the following statements were made in our party: "Worst hashbrowns I've ever had", "the frittata is okay", "the bacon is disgusting but it's edible if you eat it with the frittata", "scrambled eggs inedible", "Croissants should not be allowed to be called croissants. Dry and bread-like. Dry bread. Banana cupcake was tasty." On a less busy morning, the bacon and omelette (cooked to order) was good. Bathroom felt outdated, with a beat-up tub, nothing to hold on to when climbing in and out of it. No extra toilet paper roll in the cabinet for the first and third day. No tissues on the first day. Weird soap bar that left your hands feeling waxy. Shower products not sustainably packaged - small bottles that barely provided enough product for two people. If you are considering renovations, please also consider installing refillable soap and shampoo/conditioner dispensers."

"Bra läge och service."

"Excellent hotel. Nice room with a view. Clean. No noice. Walking distance to most things. Not expensive and great value for money. Breakfast fine. No problems at all. "