Lyxhotell i Siena

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“We got upgraded and the room was fanastic and rustic. friendly straff, environment and service was great. The only complain we have is the more simple restaurant, La Cantina, that didn't live up to any italian culinary experience at all. The food we had was very tasteless and lacked sign of creativity and the wine the served us was waaay to warm. My husband is a sommelier himself and we have visited several fine dining restaurants over the world and have to say that we expected more from this...

“Fantastiskt hotell och service finns inget att klaga på, förgyllde vår upplevelse av sienna! ”

“Belägen mellan fantastiska naturupplevelser, restaurerad till högsta klass och med smakupplevelser utöver det vanliga var detta en total upplevelse som vi kommer att minnas för alltid. Tack till all personal för det lilla extra ni bidrog med!”

“The best part was the winetasting with Manuela (I hope I got the name right). It was interesting and Manuela really invited us into the wines of Castello di Velona!”

“Abbiamo trascorso 3 giorni perfetti. Non c’è nulla da criticare negativamente: dalla colazione del mattino (uno dei buffet più completi che abbia mai visto) alla SPA, sempre pulita e dotata di numerose vasche, saune e bagni turchi, che rendono impossibile annoiarsi. Inoltre, tutto il personale si distingue per cortesia e disponibilità, facendo sentire gli ospiti davvero a proprio agio. La struttura offre tutto ciò che si può desiderare: un ampio parcheggio coperto, Wi-Fi e persino una merenda...

“Fantastic staff and unique impressive room with fabulous views”