Hotell nära Southwold Pier

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“The apartment enjoys a central location in the lovely quaint coastal town of Southwold. A very comfortable, spacious flat with plenty of shops and places to eat on your doorstep. The bedrooms are on a slightly lower level to the living room and kitchen area and would benefit from some sort of coloured strip to draw your attention to this as the flooring is all one uniform colour. An accident waiting to happen! Otherwise a really nice place to stay.”

“They cancelled my booking just two days before I was due to go and then wouldn’t respond to any of my calls or emails. Would never book with these people again ”