6/10 Okej
Skye
Reste med familjen
20 feb. 2025
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Beautiful hotel with very attentive helpful staff but the cleanliness i feel lets the place down.
The room smelt like asparagus for some unknown reason and the floor still had some hair bands and bits on the floor. Bedsheets had mascara stains on it and was being used by my child so definitely not caused by them.
The bathroom tiles are in need of a re-grout and through clean and the pool area could be cleaner. The Tv had no signal on most channels and the refreshments(tea/coffee) wasnt replenished on day 2 until after i had informed reception it wasnt done.(room 365)
Breakfast on day 2 was overrun and with a long wait on ordered items it wasnt a great experience there. Offerings were standard, similar to what youd expect at a travel lodge but appeared to be hygienic and enough to offer different tastes but felt a little basic for a 4* hotel.
All that said, despite the cleaning being off the mark, the hotel itself was beautiful in a beautiful setting and the staff were very helpful. Espcially the restaurant staff in the morning, so friendly and engaging. I would consider another stay but i think cleaning of the rooms definitely needs to be improved.
Skye
Bodde här 2 nätter i februari 2025
