We recently rented this place (7/21-7/27), and here’s the review Vacasa (property mgmt company) insisted we post.
Positives- When we arrived the place was very clean (except the filthy laundry room that is on the lower level).
Negatives- After checking in, we get a text from Vacasa stating the dishwasher is broke, & will be replaced on Monday. We arrived on Friday, so we would be w/out a dishwasher for 3-3.5 days of our 7 day stay.
When I went to turn the grill on (after buying a bunch of steaks at the grocery store), I noticed the grill regulator was disconnected from the propane tank. Screwed it onto the tank, opened the valve on the tank, and immediately heard and smelled the propane gas coming out of the grill regulator. I texted Vacasa immediately, as well as told the guys replacing the dishwasher on Monday about it. Also, asked that it be fixed while we were there, and Vacasa said it would be.It never was fixed…
Then, only 2 of the 5 burners on stove are working. The 2 burners were the smallest of the 5 (we couldn’t even get a large pot of water to boil for pasta) Again, text with Vacasa, about this and they said it will be fixed. Never was.
Laundry room was absolutely filthy and as other posts mentioned, coin operated machines..
Vacasa just made promises everything would get fixed, but nothing was. Couldn’t cook anything during our stay, dishwasher was broke half the time, and Vacasa just texted promises but no fixes. there are better options in Newport…