The grass was up to our waist, not pet friendly. Worn down furniture, living room blinds were torn. Dirty, stained carpet. Food crumbs inside the lower cabinets in the kitchen, dirty silverware in drawers. Multiple roach traps beside the refrigerator, beside the toilets in bathrooms, in the cabinets beside the stove, underneath the dressers in the bedrooms where our pets could easily have been able to get to them. Thick dust on the furniture in the dining area. The sheets had holes and blood stains on them, the beds were made up but the sheets did not feel or look fresh. There were pieces of trash under the beds. No surface in that house felt like it had really been cleaned. We contacted the owner the day we arrived to let him know about our concerns. He said he could send someone over to clean or give us a refund but then we would need to find another place to stay. It’s not that easy to find another place to stay on such a short notice, so we decided to let someone come clean as he offered and try to make the best of it. We didn’t want take any more time away from our vacation dealing with this. The cleaning person that was sent was a neighbor. He came over with Clorox wipes, bleach spray and bug spray and asked what needed to be done. The man said the roach traps were not harmful to animals (even though the label said harmful to humans),he said roaches are something you have to deal with “when living in the south”. He took the sheets home with him to wash them himself and returned them later. Throughout the week we began noticing more issues with the house, but again, we had already paid and already had a conversation with the owner. The kitchen faucet handle broke off the first time we turned the water off, it looked like it had been glued back on before. A kitchen chair was held together by a hose clamp. The front door would not shut all the way by itself, we had to constantly make sure it was closed so our dog would not run out. We saw what looks like black mold in the master bathroom near the
Bathtub. I called VRBO to let them know about our stay. They said that if we had called them the 1st day we could have been refunded/placed in an emergency rental. The owner did not tell us. They made it sound like we were just out to get a free vacation rental. We were told to contact the owner and discuss further. Owner began to have an attitude and became defensive before we even mentioned any type of refund. Would definitely not stay here again.