Pensionat i Minna-Jima-ön

"This hotel was a bit of a let-down for us. It’s weird, to be a Hilton. There’s no good shop in the hotel, you can only buy coke and water. No other drinks. The Pool is too cold. The housekeeping didn’t really clean our room, didn’t do a good job at all. Just sloppy. The staff though is friendly and kind and lovely. The Italian restaurant was great. Overall, an ok stay. "

"Overall very nice facilities, but not a 5 star hotel experience. Firstly, staff was not in sync at all, and were not on top of things, although they were friendly. Secondly, service level in terms of getting drinks and towels etc by the pool didn’t exist. Thirdly, the pool area was constantly crowded by kids and families, not at all the relaxing vibe that the pictures portray. When we raised this concern and told them that we expected a more peaceful atmosphere on our honeymoon, they said they can’t do anything about it. Lastly, they woke us up with a loud message in the speaker in our room that scared us at 7.30, stating that the fire alarm was false. The fire alarm, we never heard of in the first place. At this price, we expected a lot more! "

"I think me and my family had some really good days in the hotel. The things I believe they could work on/improve is to establish a gym. That is expected for such a large and fairly expensive hotel. Also the food in the restaurant was ok but it became a bit “ boring” to eat all meals there. It takes some time to go to other places to eat if you have no access to a car or do not want to take a cab. The restaurants in the hotel were expensive compared to the quality of what you get."