Spahotell i Mato Serrão

"Trevlig personal och fint hotell"

"Trevligt hotell, lite dålig städning av rummen men fint poolområde, nära stranden. Hjälpsam och trevlig personal."

"Jag hade jättetrevligt, bra pool, nära stranden, mycket välskött område."

"I want to express my deepest gratitude to the wonderful staff at Tivoli Lagos Hotel for their extraordinary support during my stay. I broken my leg at first day and from the moment they learned about my foot injury, their compassionate and immediate response truly touched my heart. They quickly moved me to an accessible room, making it much easier for me to navigate, and assisted me in getting my medications, which was a huge relief since I was traveling alone.🙏❤️ The kindness and care I received from everyone at the hotel brought tears to my eyes. The staff were always attentive and ready to help with a smile, from the bartender to the receptionist, and the breakfast and restaurant staff, including the staff member who helped me carry my luggage and wheelchair, ensuring I was comfortable and safe.❤️ Despite not being able to explore the Algarve as I had hoped, the exceptional care and compassion from the hotel staff made my travel experience truly special. Their warmth and kindness turned a challenging situation into a memorable and heartwarming experience. I highly recommend Tivoli Lagos Hotel for their outstanding service and genuine compassion. They transformed a difficult time into a beautiful memory with their incredible hospitality. I hope that next time I can visit the city and stay with you with a healthy foot. Thank you, Tivoli Lagos Hotel, for your remarkable care and kindness.❤️"

"The resort was very nice and friendly with full all inclusive service with activities at the pool and possibilities to access the nearby beach with a shuttle bus but we chase to drive There . Albufeira town and beach were dynamic , vibrant. Nice rooms and good service .Spacious rooms"

"This is not a 5-star ”luxury” resort, 4star at best. Location is beautiful, but service falls short, food at the resort extremly mediocre (served cold!) with high prices that dont correspond to the quality. They forgot to give me a ”towel card”, I asked for vanity kits and they left sewing kits intead, the in/out-checking process took forever, always queue at the reception, the reception staff always seemed stressed, I was seated in a corner during breakfast and got an half empty water bottle. Several resturants but keeping up with their opening hours is a project in itself. I had booked a room with resort view, apparently resort view is the parking lot…Happy they changed it for me. The grounds is however stunning, the views amazing and proximity to the beach, the spa/gym good, so sadly such a failure by the management regarding ”luxury”…It simply is not. If you want real luxury/personalized service and good food choose elsewhere. "

"The hotel has high class and more than lives up to its four stars. Very professional and service-minded staff at reception Nice modernly furnished rooms/apartments very good cleaning. Guests have free access to a first-class spa and gym with a large heated indoor pool. Several outdoor pools, Five minutes walk to fine sandy beach with two restaurants and two smaller cafés, The hotel's breakfast and restaurant selection are good. To Lagos it is a walk of about 30 minutes, there is also a local bus to town that runs once an hour. Me and my wife visited the hotel with son and two grandchildren and can really recommend the hotel and its staff. Very good Ola and Lisa with family"

"Att vara Gold-member märktes inte men för övrigt var alltbutmärkt."

"Very nice 5-star resort with ocean view"