Spahotell i Mato Serrão

"All inclusive-vistelse tillsammans med min 10-årige son. Vi blev bra bemötta och hotellet var väldigt fint. Värt att tänka på dock är att hotellet är femstjärnigt, och att det finns viss klädkod att tänka på; t.ex. inga bara axlar eller flipflops i restaurangen. Det hade varit bra om det skrevs ut någonstans på deras hemsida. Jag var där och letade efter denna information innan resan, men fann den inte och packade därför för "sommar". "

"En fantastisk anläggning med mycket vacker natur som bevarats i stor utsträckning. Härlig frukost med massor av färsk frukt. Hade dock önskat flera lokala matställen utanför hotellet."

"Bra kommunikation från boende. Lägenheten är väldigt fräsch och ren, lägenhet ligger nära till stan och precis vid stranden. ⭐️⭐️⭐️⭐️⭐️"

"Disappointed. Bath and AC/heating didn’t work and despite making complaints twice the hotel didn’t do anything. We were also served a seafood casserole with undercooked fish and seafood which can be hazardous to health. Adding insult to injury the manner promised to send us a discount check but never did. Terrible customer service. "

"Trevlig personal och fint hotell"

"Trevligt hotell, lite dålig städning av rummen men fint poolområde, nära stranden. Hjälpsam och trevlig personal."

"I want to express my deepest gratitude to the wonderful staff at Tivoli Lagos Hotel for their extraordinary support during my stay. I broken my leg at first day and from the moment they learned about my foot injury, their compassionate and immediate response truly touched my heart. They quickly moved me to an accessible room, making it much easier for me to navigate, and assisted me in getting my medications, which was a huge relief since I was traveling alone.🙏❤️ The kindness and care I received from everyone at the hotel brought tears to my eyes. The staff were always attentive and ready to help with a smile, from the bartender to the receptionist, and the breakfast and restaurant staff, including the staff member who helped me carry my luggage and wheelchair, ensuring I was comfortable and safe.❤️ Despite not being able to explore the Algarve as I had hoped, the exceptional care and compassion from the hotel staff made my travel experience truly special. Their warmth and kindness turned a challenging situation into a memorable and heartwarming experience. I highly recommend Tivoli Lagos Hotel for their outstanding service and genuine compassion. They transformed a difficult time into a beautiful memory with their incredible hospitality. I hope that next time I can visit the city and stay with you with a healthy foot. Thank you, Tivoli Lagos Hotel, for your remarkable care and kindness.❤️"

"Fint hotel. Kanske inte 5 stjärnor men ok. Egna solstolar på stranden. Nära barer och resturanger. Frukosten var däremot kaos! För korta öppet tider skapade kaos. "

"The hotel has high class and more than lives up to its four stars. Very professional and service-minded staff at reception Nice modernly furnished rooms/apartments very good cleaning. Guests have free access to a first-class spa and gym with a large heated indoor pool. Several outdoor pools, Five minutes walk to fine sandy beach with two restaurants and two smaller cafés, The hotel's breakfast and restaurant selection are good. To Lagos it is a walk of about 30 minutes, there is also a local bus to town that runs once an hour. Me and my wife visited the hotel with son and two grandchildren and can really recommend the hotel and its staff. Very good Ola and Lisa with family"