Overall, a pleasant 8 day stay at this hotel. We were upgraded to the deluxe suite, which was nicely decorated, big in size, and had a super comfortable bed. The Internet was good in this room, and staff were generally helpful and welcoming allowing us an extended stay both on arrival/leaving day. Rashed Mall and other eateries or facilities are close by, but Harram is a little far taking around 15 mins by car.
Areas to improve; service and maintenance could've been better. Supplies eg towels/tea stock were given in limited amounts, while there were items left over in the fridge and bathroom from the previous customer that weren't sufficiently cleaned even after asking. The bedroom and cupboard doors were also faulty making it difficult to use, and there were no fitted hangers behind any of the doors which was inconvenient. The Internet in the room on the ground floor, which we were briefly given at the start was also weak.