Slott i Lourdes - Tarbes

“Hotellet var oerhört fräsch genom att det bara varit i bruk i drygt tre månader. Vårt rum var kanske inte ens uthyrt tidigare! Det trista med hotellet var att man tyckte synd om personalen. Vi var tre stycken som åt middag på hotellet trots att Lourdes i övrigt var fullt med människor. Trevlig personal och också hjälpsamma. Inte så långt att gå till "La grotte" och övriga sevärdheter.”

“Everything was nice, the surrounding, the shared space outside, and the view. The room was clean and towels were in place. However the breakfast wasn’t satisfying, they had the minimum for a price of 12,99€/person, no vegetables or fruits were served and little to no variation of cheese and meat was served. They only had egg, bread, jam, cheese and small croissants which is disappointing for a four stars hotel. The staff were kind. I recommend this place except for the breakfast. ”

“Personalen skulle behöva en utbildning hur man bemöter kunder.”