6/10 Okej
Siwei
2 jan. 2025
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Honestly, I really loved my stay regarding the quality of the room, breakfast, and how convenient it is to go to good restaurants even in walking distance.
HOWEVER, my car's left rear tire literally went flat the day after I checked in, and it worked perfectly before. I think it's vandalism due to poor parking lot security. The thing is, they charge you $12 daily for parking, but at the same time tell you to "park at your own risk". This is such a joke. If I'm parking at my own risk, then I might as well park by the street. When I told the front desk lady, who is indeed very nice and friendly, she could not do anything to help rather than pulling up a towing service website for me...
I really like this hotel considering the comfort, but fixing my car for 2 days during a 7-day Christmas vacation ruined my travel plan. If I were to travel to Arcadia again, I probably won't choose here simply because of the lack of parking lot security and their parking policy. Either free parking at customer's own risk, or charged parking with protection of customer's vehicle. You simply CANNOT charge and not be responsible at the same time.
Siwei
Bodde här 7 nätter i december 2024