Letchworth

"It's in a good location, and the flat is fairly well equipped, but the access procedure on arrival is very complex and the instructions are not very clear (we had top ring the helpline, and we could hear other arrivals doing the same). There are also some issues with the flat which could / should ..."

"I didn’t get the check in info via Hotels.com and their address was wrong. But a simple phone call and an exceptionally helpful and friendly chap sorted everything within two minutes. The cottage was wonderful. So warm and inviting. Comfy and beyond clean. I’m definitely coming here again."

"Worked excellently for our large family with plenty of bed space and a lovely large garden. Hosts were very hospitable and very good communicators. Beautiful neighborhood just off the main road and very near to supermarkets and train station. Would gladly stay again."