2/10 Väldigt dåligt
Brian
Reste med familjen
3 mars 2025
Gillade inte: Personal och service
Checked in went smooth, when I returned to the room around 11pm, found the TV didn't work. Contacted front desk and they advised maintenance would address the following day. Next morning, checked in with front desk in person surrounding issue and advised maintenance would address or we would could move rooms. Returned later that evening, TV still didn't work and room hadn't been made up. Inquired at front desk and was told a message had been left and they didn't know why it hadn't been addressed or why room hadn't been cleaned but manager would be notified. Third morning, checked in again with front desk and was told maintenance would address for sure. Returned that evening and found room hadn't been made up again and TV still didn't work. Checked with front desk and was told maintenance didn't show. Asked for different room and was moved for our final evening stay.
Front desk staff was pleasant but completely unacceptable experience. Recommend staying elsewhere.
Brian
Bodde här 3 nätter i februari 2025