4/10 Dåligt
Robin
22 dec. 2024
I stay at Hampton’s around the country. I arrived at 1130 asked for early check in and told had to wait until 1:00, a policy. I came back at 12:55 and asked if it was 1:00? I waited for 5 min and then they checked me in. I routinely check in early if there is availability. Had traveled 5 hours for a funeral and ended up having 15 minutes to get ready for funeral. Very poor service and policy! The hotel was not very busy and few cars in the parking lot. Might want to review policy and align with what defines good service. I’m also a Hilton Diamond.
Robin
Bodde här 1 natt i december 2024