Lägenhetshotell i Ikei

"Overall very nice facilities, but not a 5 star hotel experience. Firstly, staff was not in sync at all, and were not on top of things, although they were friendly. Secondly, service level in terms of getting drinks and towels etc by the pool didn’t exist. Thirdly, the pool area was constantly crowded by kids and families, not at all the relaxing vibe that the pictures portray. When we raised this concern and told them that we expected a more peaceful atmosphere on our honeymoon, they said they can’t do anything about it. Lastly, they woke us up with a loud message in the speaker in our room that scared us at 7.30, stating that the fire alarm was false. The fire alarm, we never heard of in the first place. At this price, we expected a lot more! "

"I think me and my family had some really good days in the hotel. The things I believe they could work on/improve is to establish a gym. That is expected for such a large and fairly expensive hotel. Also the food in the restaurant was ok but it became a bit “ boring” to eat all meals there. It takes some time to go to other places to eat if you have no access to a car or do not want to take a cab. The restaurants in the hotel were expensive compared to the quality of what you get."

"Facilities really good, such since they are one of the few with heated pools. Yes plural, both in and outdoor. Really good since the weather was “cold” and rainy. Food ok, average,variety good. Opening hours nothing to complain. Good. Service was a bit mixed, I couldn’t get a longer checkout as I was promised on arrival. I was taking a whale tour in the morning, and was afraid I wouldn’t make it back in perfect time. I did however, since it got cancelled, but by then I had already rearranged my plans and checked out 6.30 in the morning, which was a bit of a hassle for me, carrying my luggage everywhere. Hotel didn’t seem to care or we got lost in translation , offered one hour, and said hotel was full, but an all sites there was +10 rooms available ((when I googled on different hotels sites for rooms, on all types, I was on top floor in the club area.) First time I felt something was fishy in my otherwise very pleasant time in touring Japan. "