2/10 Väldigt dåligt
Stephan H.
29 feb. 2024
Gillade inte: Renlighet
STAY AWAY! THIS PLACE IS A RIPOFF!!
Made a reservation for Valentine's weekend. Contacted host to get access. Host doesn't respond. And they never use email because then you'll have something to document their communication.
We get a voicemail from a blocked number saying that the cabin is being worked on and should've been blocked off. Susan (host) said that she would cancel the reservation at her end and that I should do so at my end as well.
I set about making other plans to salvage the weekend and do something else. She never canceled anything. She won't return my calls. VRBO charged me anyway, and won't refund it because the host never canceled it. They have tried to contact her multiple times and she never answers. I should've read the reviews on this place. It seems like a scam. The host leaves the place dirty and doesn't respond when contacted. Tons of negative reviews and VRBO does nothing. It's like they are fine with their customers getting screwed as long as the money comes in. I have made numerous calls to VRBO. They have been no help. I will dispute the charge with my credit card company and never use VRBO again. This host is only able to steal money from guests because VRBO LETS THEM!
Stephan H.
Bodde här 2 nätter i februari 2024