Hotell med 5 stjärnor i Palm Jumeirah

“This hotel has not a high standard when it comes to service. Staff are unorganized and not service minded at all. The first room we got smelled smoked even though it was supposed to be non smoking room. So we had to change room in the middle of the night due to this and the new room we got smelled musty. So we har to change rooms a third time. At check out, the management argued with us over 20 min when we told them they charged one meal too much. It was their mistake and instead of apologizing...

“Vi tyckte om hotellets läge och pool området. Vi var nöjda med nästan allt. Det här var vår andra vistelse på Fairmont the Palm. ”

“Väldigt bra boende och god service. Bodde där 3 nätter och det var vår bästa resa i Dubai Ni måste boka in er på Barbecue kväll, väldigt prisvärt med lyxigt utbud.”

“Amazing property, best location and wonderful service! ”

“Bästa service bästa personal”

“Stayed 5 nights and 2 of them they didnt Clean the room I had to go and tell them. One time the houseceaping didnt close our door! It was open when We came home! Otherwise it was very good ”

“I liked this hotel and the best part was the private beach”

“Allt bra bra service ”

“Stayed 10 days and regretted my stay every single day. Very bad and slow service, employees are totally uninterested and unwelcoming. I complained about a very bad smell in the hallway ( a sweaty, musty oder) nothing was done about it. Considering the amount of money I paid for what should be a luxury 5 stat hotel, tge service was a 3 stat hotel level. The fact that you get free internet access for only one week and after that you have to pay extra is a scandal. Compared to other 5 star hotels...

“Bra urval av restauranger. Bra läge. ”

“Nice location, very friendly service & I would like to specifically thank Sami for the excellent house keeping service!!”

“Top quality hotel and service. ”