Hotell nära Epping Forest

"We got a warm welcome from the staff when we arrived, they were very kind and helpful. But the rooms, on the other hand, were not good at all. It was extremely dirty and moldy. The bathroom wasn’t cleaned, the carpet was filthy and the bed and headboard full of hair and stains. They didn’t clean the rooms at all under the period of 4 days we stayed there. "

"Just like other reviews will tell you there is alot to say. I will make it as a pros and cons list and end with some final thoughts. Pros: * The room, Bed linen and towels felt fresh and clean. Cons: * The layout of the room is just wrong. No side table to the bed, instead the bed is up against a wall and the closet. * The bed and pillows are just bad. Stiff and rock solid. * There is one light in the room and that is a naked lightbulb with white light. * Walls are paper thin. * Environment is sterile. Just a life sucking feeling of sadness. * The building we stayed in has 2 systems of fire detectors (redundant). And the one in the hall had a bad battery so it beeps every 1 minute or so. Keep in mind that the bad detector is sitting right next to a working one. We asked a guy in the reception to take care of it. He said they would fix it, but they did nothing. This is just (insert a powerful word here) customer service. * The deposit. A lot of reviews mention that they do not get their deposits back and this is worrisome. However I did get it back 1 day after checkout. For those who are worried just make sure to get a stand-alone receipt for this charge. Also what is the deposit all about, this is something they do in 3rd world country’s. * The door to the room is not “weatherproofed” so the gaps makes the screaming from children and adults in the kitchen seam like they are in your room. * This hotel is in a residential area and it does not even have sign."

"Bemötandet av tjejen i receptionen när vi kom var fantastiskt. Vi kunde checka in lite tidigare och tjejen hjälpte oss till rummet och var väldigt trevlig och hjälpsam. Rummet var lite lyhört men absolut inte så att det störde. Sköna sängar och fräscht rum. Negativt: När vi skulle äta frukost saknades ALLT. Vi var 6 personer som skulle dela på 1 tallrik, 1 ägg, 2 toast-bröd. När vi frågade om påfyllning var det antingen jobbigt att ta fram eller slut. Det blev tillslut en yoghurt och en toast med smör. När vi skulle checka ut var det två personal som tog emot oss. Tjejen i frukosten låg och sov i en fåtölj i restaurangen som är ansluten till lobbyn."