Hotell i Bukovina

“Fantastic hotel set in an 800 year old castle. Stunning building, rooms beautifully furnished with all amenities, delightful castle grounds, magnificent setting for the restaurant with quality food. Breakfast excellent too. Difficulty with room keys on arrival and had to return to reception for replacements. On entering room discovered that room was not as originally booked on hotels.com website. After again returning to reception and lengthy dialogue with staff that our room was incorrect...

“They forgot to give our passports back. And when we checked out and payed for everything even then she didn’t notice the passports. Big mistake from a “4 star hotel”. So left in the car stressed and the trip was runned.”