Hotell med pool i Bandaramulla

“First reservation was pushed three days by hotel. I couldn't puch the trip som I made a new reservation which was paid and confirmed. At arrival it was not there and I had to pay an upgrade for a nicer room. I got 5% of the full price even though it was the hotells mistake. Also I had to pay cash or accept a credit card fee at 4%. The hotel it self is very nice and calm right by the sea. The sea front rooms are fantastic and service level is high. Without the administrative hassle it woudl be...

“An excellent location, and a wonderful pool. Good price, and a small, cute place. What was not so good, was our experience checking in. We had booked a garden room, but apparently these were "fully booked", and we were given a lesser room with a street view (a noisy street). We tried to explain that this was not what we booked, but they insisted it was the same, and that the two garden rooms were not available. We could switch the next day. That was fine, but we did not want to pay full price...