Utomhuspool, cabanor (tilläggsavgift) och parasoller
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Recensioner av Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 607 av 1354 recensioner" "
8 - Bra i betyg. 233 av 1354 recensioner" "
6 - Okej i betyg. 212 av 1354 recensioner" "
4 - Dåligt i betyg. 133 av 1354 recensioner" "
2 - Väldigt dåligt i betyg. 169 av 1354 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Micaela

Gillade: Renlighet och rummets bekvämlighet
Hotellet och läget är fint, men skippa frukosten
Känner väl till hotellet sedan tidigare då jag varit där flera ggr vid deras poolarea dagtid, men tidigare aldrig bott på hotellet förrän nu. Upplevelsen är överlag positiv, men det som drog ner det hela var frukosten som vi hade köpt inkl till boendet. När det står ”Continental frukost” förväntar man sig att kunna bli mätt på frukosten samt ha alternativ att välja på. Men det som ingick var endast 2 val av antingen croissant, bagel, parfait eller frukt + juice / te /kaffe. Vi blev inte alls mätta på detta utan fick gå någon annanstans att äta en kompletterande frukost efteråt. Gymmet är bra med fin utsikt över vattnet, vi fick tom. se delfiner en morgon. Rummet var ok. Kanske behov av en liten uppdatering men sängarna och kuddarna var mycket sköna!
Bodde här 4 nätter i november 2023
Svar från Marc Reid Director of Guest Experience 23 nov. 2023
Thank you for staying with us a the Mondrian South Beach. Sorry to see that he continental breakfast wasn't enough. We will use this feedback to better ourselves. We appreciate you staying here with us and can't wait to welcome you back int he near future. Have an amazing day.

10/10 Fantastiskt

ketlet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great everything
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sade Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay. Would recommend and stay again.
Bodde här 1 natt i maj 2024

8/10 Bra

Brittney

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was nervous because of the reviews however my stay was great, room was spacious and maintained no complaints.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Trachele Lynette

Gillade: Bekvämligheter
Great
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Christopher

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is in bad need of a renovation. The rooms are absolutely disgusting. I would never ever stay here again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

bobby

Gillade: Personal och service och boendets skick och faciliteter
Excellent spot
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Chandni

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ashley

Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Eddy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just great all around! Great choice
Bodde här 1 natt i maj 2024
Svar från Ivy 15 maj 2024
Thank you for staying with us Eddy and for sharing your review. We're happy to see that you had a great time. We hope to see you again soon.

2/10 Väldigt dåligt

Miriam

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och bekvämligheter
I like the pool area walkable to go to the beach but the food was too expensive and I paid for the breakfast and only got bread and coffee it was terrible
Bodde här 7 nätter i maj 2024
Svar från Ivy 15 maj 2024
Thank you for your visit and feedback.

10/10 Fantastiskt

Shanique

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like that the hotel have bedroom suites, the room was nice and big but I didn’t care for the lighting in the bathroom the shower knob needs to be replace kept coming off when I turned it and the floors had stains on them. Beds were very comfy staff were wonderful.
Bodde här 2 nätter i maj 2024
Svar från Ivy 15 maj 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced with the room. we hope to see you again soon.

6/10 Okej

Mary, NEW YORK

Gillade: Boendets skick och faciliteter
My room wasn't cleaned upon arrival. I had to switch to a different room.
Bodde här 3 nätter i april 2024
Svar från Ivy 15 maj 2024
Thank you for your visit and feedback. Our apologies for inconvenience experienced with the room.

10/10 Fantastiskt

Kajuan, Brooklyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

clifford j gilliam

Gillade: Renlighet
Bodde här 3 nätter i maj 2024
Svar från Ivy 15 maj 2024
Thank you for your visit and review. We're delighted to see that you enjoyed your stay with us. We hope to see you again soon.

2/10 Väldigt dåligt

Hiromi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Ivy 15 maj 2024
Thank you for staying with us. Our apologies for any inconvenience experienced during your visit.

10/10 Fantastiskt

Shanika

Bodde här 5 nätter i maj 2024

8/10 Bra

samy

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
over all the grounds were clean and great food however its the rooms that were very out dated and ugly stains on the couches and the rug there were so many i didn't even want to step on the rug bare foot which was under the bed or sit on the couch. it was actually disgusting. however pool area was clean and inviting and the food was great.
Bodde här 3 nätter i maj 2024
Svar från Ivy 14 maj 2024
Thank you for your visit and feedback. Our most sincere apologies for the inconveniences experienced with the room. Your comments will be addressed with our staff.

10/10 Fantastiskt

Manuel Alejandro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo súper bien !! Nos encantó
Bodde här 3 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 13 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Fantastiskt

Linda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had the best and amazing stay at this property. Leo the staff was super hospitable towards us. I will definitely be coming back. Thanks
Bodde här 3 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 13 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Väldigt dåligt

Michael

Reste med familj och småbarn
Gillade inte: Personal och service och boendets skick och faciliteter
I live in Miami and I Must say this place is a trap. I do not write bad reviews ever but this was the absolute worst experience I have ever had at a hotel. Mind you I live in Miami and I came here for Mother’s Day. For tourist stay far far away from this place. I had a horrible and I mean horrible check in experience. The employee refused to accomdate me. I had to change my room, something easy. The room in expedia was 300 dollars cheaper The lady at the front desk refused to even look at it Then let’s talk about the dinner, food came out cold Employees on the phone lack of service and accommodation across the board here. If you stay here be ready and be on guard at all times for the hotel to take advantage of you. BOTTOM LINE I LIVE IN MIAMI AND I WOULD NEVER EVER STEP FOOT BACK IN THAT HOTEL I HAVE LIVED IN MIAMI MY WHOLE LIFE AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS DO NOT GO HERE
Bodde här 1 natt i maj 2024

8/10 Bra

Giovanni, Roma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Avevamo prenotato 3 stanze per 4 notti vista skyline, ma ci hanno dato 3 stanze vista Ocean Drive. Abbiamo reclamato e ce ne hanno concessa una sola vista skyline per 2 notti con un supplemento di 570$
Bodde här 4 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 13 maj 2024
Our apologies that your 3rd party site did not send clarify the booking with you. All the reservations you and your party were checked into were the correct ones. We tried to assist with the 3rd party mistake by complimentary upgrading two of your rooms. Thank you for staying with us and we hope to see you again in the future.

2/10 Väldigt dåligt

lo san

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Manager refuse alll requests to identify problems , and refused to identify his own name upon request so I could have him reported to his supervisor
Bodde här 6 nätter i maj 2024
Svar från Front Office Team 13 maj 2024
Hi you were escorted out by police for harassing staff members. Taking unsolicited pictures of staff members as well. You have been trespassed please do not return to our property. Thank you

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 13 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Fantastiskt

Perla esmeralda Sandoval

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect
Bodde här 2 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 11 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Bra

FRANCESCO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 11 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Fantastiskt

Tanyanyiwa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always a great experience
Bodde här 1 natt i april 2024
Svar från Marc Reid Director of Guest Experience 11 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Fantastiskt

Alex

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My second time there really like the hotel and amenities
Bodde här 2 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 11 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Fantastiskt

boris

Gillade: Boendets skick och faciliteter
thank’s a lott ❤️ staff friendly, pool bar is excellent,restaurant excellent, people nice, guys from mondrarian looks good ❤️🙏 see you soon
Bodde här 5 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 11 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 Dåligt

Melika

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet
Mondrian has the baia beach club which has amazing food and drinks 10/10. Now the cleanliness of the hotel was absolutely terrible. Sheets and curtains were dirty. They seem to not clean up the room properly we came back to our rooms untouched or barely cleaned. We had to call them multiple times for them to make the beds and take our towels. The rooms need a little upgrading. Patio chair and table were chipped and rusty. If you want the Mondrian experience I would recommend just coming to dine in or going to the beach club. Overall rating of the stay would be 3/10 only due to the baia beach club food and drinks.
Bodde här 4 nätter i maj 2024
Svar från Ivy 9 maj 2024
Thank you for your visit and feedback. Our most sincere apologies for the inconvenience experienced with the room. Your comments will be addressed with our team.

4/10 Dåligt

Sinan

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Every single time when I go to Pool and come back to my room every single time they ask me same question where are you going? What do you have in your bag and i’m not feel comfortable
Bodde här 3 nätter i maj 2024
Svar från Ivy 7 maj 2024
Thank you for your visit and feedback.

8/10 Bra

Ayden Thamer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Ivy 9 maj 2024
Thank you for your visit and review.

10/10 Fantastiskt

Amanda

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 4 nätter i april 2024
Svar från Ivy 7 maj 2024
Thank you for your visit and review! We're happy to see that you had a great time. We hope to see you again soon.

2/10 Väldigt dåligt

Abdullah

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worst’s hotel
Bodde här 2 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 7 maj 2024
Thank you for staying with us. Im sorry to hear that our stay was less than amazing. I would love an opportunity to make this right. Please I would love to hear from you. Have an amazing day

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel and accommodations. Everything was to my liking. The beach club was fun! The staff were beyond helpful and kind.
Bodde här 3 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 7 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okej

Reid

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
run down place
Bodde här 4 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 7 maj 2024
Thank you for visiting the Mondrian South Beach. I hope will have another opportunity to serve you in the future.

10/10 Fantastiskt

Romina Anyelina Francisco de

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelentes servicios , hermoso hotel , yo le doy 10/10
Bodde här 2 nätter i maj 2024
Svar från Ivy 6 maj 2024
Thank you for your visit and feedback. We're happy to see that had a great stay! We hope to see you again soon.

10/10 Fantastiskt

Bart

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Extremely professional, friendly, helpful staff!!
Bodde här 3 nätter i maj 2024
Svar från Ivy 6 maj 2024
Thank you for staying with us. We're happy to see that you had a great time. We hope to see you again soon.

8/10 Bra

Maria Anyeli

Is good
Bodde här 2 nätter i maj 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Väldigt dåligt

Tierria Tia

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
When I first arrived with my boyfriend at the property, we were told we only needed to pay $307.80 by the third-party Expedia app. When speaking to the supervisor we were told we needed to pay $1,000 instead of $307.80. I was highly angry because Expedia nor the hotel told us we needed to pay $1,000 instead of $307.80. When speaking to the supervisor she tried to lower the prices to $800. On my debit card, I was charged $985. When finally completing the payment process. We didn’t receive the complimentary champagne. Shortly after arriving at our room, the room was extremely dirty. Mold in the shower, you can't even be barefooted. The bed was dirty and stunk everywhere. The refrigerator was broken and overstocked so you cannot put anything in it. I was not happy at all with my stay here at this hotel. I would not recommend coming here AT ALL.
Bodde här 6 nätter i april 2024
Svar från Ivy 6 maj 2024
Thank you for staying with us. Our sincere apologies for the inconvenience experienced with the room or for not offering the welcome glass of processco upon arrival. Your feedback will be addressed with our staff. The cost of the nightly resort fee is 51.30 which totaled the 307.80 (if you length of stay was 6 nights). The security deposit is an additional 200 per day. That information is listed under the "policies," section of our website. Expedia is also aware and should have passed on that information to you.

6/10 Okej

Alexzina

Reste i grupp
Gillade: Personal och service
First there is nothing that said valet was the only way to park and it’s $50 a night, Second after paying in full for the trip at check in they hit you with $200 a night deposit 😂, Third over was clean and staff was nice but the bathroom has mold in the shower and the sofa couch was broken we didn’t need it just shared a bed but we did let them no and nobody came to fix it. Pool staff was great bar staff great I wish their menu had a little more options but I guess it works for some people. Be prepared to spend money on parking and deposits though !!!!!
Bodde här 3 nätter i april 2024
Svar från Ivy 6 maj 2024
Thank you for staying with us. Our apologies for the inconvenience experienced with the room. Your feedback will be addressed with our staff. Regarding the cost of parking and the 200 daily Security deposit, that information is listed under the "policies,' section of our website. Expedia was also made aware of our policies and should have advised you.

10/10 Fantastiskt

Allan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Vale Parking staff was excellent
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okej

Weroon

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
I was very happy with the early check in after our cruise vacation. Beautiful hotel, lobby, poolbar, gym etc. Very friendly en helpful staff.The room was great. I booked a suite. It was very spaceous. The beds were really small for a hotel bed, but we managed. The floor of our suite was unbelievably dirty though!! We dont usually walk with shoes inside so our feet got all black from the dust on the floor! We expected it to be cleaned the next morning at least, but although the next day the bed was made up and we got fresh towels, the floor was not swept at all. There was still visible dirtness on the floor! I asked the lobby if they could send someone to sweep the floor but we had to wait the next morning. It felt very uncomfortable as i am not used to such dirtyness. The bathroom was so nice, unfortunately the shower itself was really crappy wth very weak stream with luke warm water! Very disappointing from a hotel with such high end clean and beautiful pool and outside area. Also the suite had cupboards a small kitchen which was nice but than again no cups no plates or spoons etc. When asked the staff was helpful with that though. For the price we paid i just wished the outside of the hotel (lobby/pool/ poolbar etc) matched the quality and cleanness of the room it self. It felt a waste to feel so uncomfortable in a hotel room of a otherwise beautful hotel in such a nice neigbourhood. I hope they fix these things!
Svar från Marc Reid Director of Guest Experience 7 maj 2024
Hi Weroon thank you so much for your in-depth and honest feedback. Here at the Mondrian South Beach we take reviews seriously to make sure we learn from guests experiences to be better. We will learn from your feedback to better ourselves. I hope we will see you again in the near future.

4/10 Dåligt

Xiomara

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Far from the beach
Bodde här 5 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

4/10 Dåligt

Lenny

Too much hidden fees
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Fantastiskt

michel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Out standing service and beautifull place , Closed to the beach ,restaurants ,and famous ocean dr and many more !
Bodde här 2 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 1 maj 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Fantastiskt

Paul

Gillade: Boendets skick och faciliteter
Great place to stay
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 1 maj 2024
Thank you so much for visiting the Mondrian South Beach! We are so pleased to see you enjoyed your stay here. Here at the Mondrian South Beach our goal is to make sure each and every guest feel welcome and treated as a VIP. So happy we were able to accomplish that with you. Have an amazing day and see you on your next trip!

10/10 Fantastiskt

Ashley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really loved the location. The pool is amazing although some of those chairs and towels need refreshing. Nicoli and Priscilla kept us refreshed at the pool all day. That was by far a highlight. Maria at the bar in the lobby was also fantastic and so nice.
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okej

Banessa

Reste med sin partner
First night, we couldn’t sleep because of a next door neighbor’s fighting. The other thing was the mildew around the shower glass and you can see water damage on the ceiling. But on the positive, it’s closed to the beach about 10min walking distance.
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Fantastiskt

Boris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So happy we booked this property. Views of Biscayne bay and downtown were absolutely amazing. Elevators were always fast and clean. Pool and bar were nice, wasn’t aware that pool closes at 7pm, the best time to enjoy the sunset from the pool. Now, let me say that we were greater by Mark. We have never been served by someone in a hotel by someone that genuinely wanting to help guests and to provide THE best possible experience and service to the guest he is helping. We were not even waiting for him to help us, I guess he saw us waiting in line and he approached us to see how can he help us. I am serious, Mark is the best. I hope this will be seen by his boss so he can be Thanked and rewarded in a way that’s possible for you. Thank you Mark!
Bodde här 3 nätter i april 2024
Svar från Marc Reid Director of Guest Experience 6 maj 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.