Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 836 av 1006 recensioner" "
10 - Fantastiskt
836
8 - Bra i betyg. 117 av 1006 recensioner" "
8 - Bra
117
6 - Okej i betyg. 34 av 1006 recensioner" "
6 - Okej
34
4 - Dåligt i betyg. 7 av 1006 recensioner" "
4 - Dåligt
7
2 - Väldigt dåligt i betyg. 12 av 1006 recensioner" "
2 - Väldigt dåligt
12
9,8/10
Renlighet
9,8/10
Personal och service
9,6/10
Bekvämligheter
9,6/10
Boendets skick och faciliteter
9,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Thomas
Reste med familjen
25 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thomas
Bodde här 3 nätter i oktober 2023
Svar från Hakan Ozel General Manager 31 okt. 2023
Dear Thomas, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,
8/10 Bra
Pierre
19 apr. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pierre
Bodde här 7 nätter i april 2023
Svar från Hakan Ozel, General Manager 24 apr. 2023
Dear Pierre,Many thanks for taking your valuable time to post your review on Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,
10/10 Fantastiskt
Verifierad resenär
11 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i april 2023
Svar från Hakan Ozel, General Manager 11 apr. 2023
Dear Guest,Many thanks for taking your valuable time to post your review on Expedia through Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,
10/10 Fantastiskt
Adam Ahmed
Affärsresenär
17 dec. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best location! Amazing view! 10/10 !!
Adam Ahmed
Bodde här 5 nätter i december 2022
Svar från Hakan Ozel 26 dec. 2022
Dear Adam Ahmed,Thank you very much for taking the time to share your review on Expedia following your recent stay at Shangri-La Dubai.As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are happy to learn that you found our location excellent and enjoyed the incredible views during your visit. Thank you for your kind words, it was our pleasure to be at your service. We thank you for your patronage and we are looking forward to welcoming you back at Shangri-La Dubai in the nearest future. With best regards,Hakan OzelGeneral Manager
8/10 Bra
Jan
11 dec. 2022
Jan
Bodde här 4 nätter i december 2022
Svar från Hakan Ozel 13 dec. 2022
Dear Jan,Thank you very much for the feedback you have posted on Expedia and thank you for staying at Shangri-La Dubai. We are delighted to learn that you were satisfied with your stay experience, and it was indeed our pleasure to be at your service. We thank you for your patronage and are looking forward to welcoming you back at Shangri-La Dubai in the not too distant future.Best regards,Hakan OzelGeneral Manager
8/10 Bra
Hiwa
10 apr. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sköna kuddar
Bra, trevlig personal. Skön säng och kuddar.
Hiwa
Bodde här 6 nätter i april 2022
Svar från Hakan Ozel 11 apr. 2022
Dear Hiwa,
Thank you for taking your precious time to write and share your experience on Expedia following your recent stay at Shangri-La Dubai.
We appreciate your positive remarks on our colleagues’ warm hospitality and are happy to read that you were satisfied with overall guest room experience. Thank you for your kind compliments, it was indeed our pleasure having you stay with us and taking care of you.
We are very much looking forward to welcoming you back soon.
With best regards,
Hakan Ozel
General Manager
8/10 Bra
Joseph
17 feb. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4 nights at Shangri-la
Great hotel, good location, nice rooms, big and confy, absolutely best hotel gym and spa.
View from top floor is amazing, swimming pool area was good and you got alot of sun hours.
Breakfast was ok, bad coffee taste.
I recommend to visit this hotel but not worth pay for breakfast since there is alot of breakfast restaurant just around the corner to try out 👌.
Joseph
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 18 feb. 2022
Dear Joseph,
Our heartfelt gratitude for your patronage at Shangri-La Dubai and thank you for taking your valuable time to post your positive review on Expedia.
We are thrilled to learn that you found our location very convenient and were satisfied with our products and services. Most of all, you loved the incredible views from the top and enjoyed your time at the swimming pool while staying with us. We aim to delight and provide all our guests with the highest standards of service and experience and our people are our most valued assets. Thank you for you compliments, and sharing the photo with the great view. It was our pleasure to be of service to you.
We also have noted your comments on the breakfast experience and have instantly addressed the matter with our culinary teams involved. We are always looking at ways to improve the quality of our services, and your input is highly valued.
We once again, thank you for all your valuable feedback and are very much looking forward to welcoming you back again at Shangri-La Dubai in the near future.
Yours sincerely,
Hakan Ozel
General Manager
10/10 Fantastiskt
Jonas
Reste med familjen
15 feb. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay as usual!
Great stay as usual!
We always come back to Shangri-La, Dubai. This was our fourth visit and the service is top notch!
Jonas
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 17 feb. 2022
Dear Jonas,
Thank you for taking your precious time to write and share your excellent review on Expedia.
We are very delighted to read you had a great stay with us and our services, hospitality and offerings were to your liking. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. We thank you for your compliments, it was our pleasure to take care of you.
We are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future.
Yours sincerely,
Hakan Ozel
General Manager
8/10 Bra
Gustav
Reste med familjen
14 aug. 2021
Gillade: Renlighet, personal och service och rummets bekvämlighet
Very proffesional service
Good lication close to many attractions and restaurants
Extremly priffessional doorman and staff
Thank you!
Philip&Gustav
Gustav
Bodde här 1 natt i augusti 2021
Svar från Hakan Ozel 15 aug. 2021
Dear Philip and Gustav,
Thank you for taking your precious time to write and share your experience with us on Expedia.
We are very delighted to read that you had an amazing stay with and that we were able to make it a memorable experience. Thank you for complimenting on our doorman’s exceptional service. It was indeed our pleasure to take care of you.
We all look forward to warmly welcoming you back at Shangri-La Hotel, Dubai in the near future.
Yours sincerely,
Hakan Ozel, General Manager
10/10 Fantastiskt
Verifierad resenär
4 maj 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i april 2021
Svar från Hakan Ozel 5 maj 2021
Dear Guest,
Thank you very much for your patronage at Shangri-La Hotel, Dubai and taking your precious time to post your review on Expedia.
We are delighted to learn that you had an amazing stay, your kind remarks are very rewarding. It was our pleasure to be at your service.
We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future.
With best regards,
Hakan Ozel
General Manager
10/10 Fantastiskt
Jonas
Reste med familjen
27 apr. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shangri-La Dubai is always a pleasure!
Always a pure pleasure to visit Shangri-La in Dubai. We have stayed here several times, and will continue to do so.
Incredibly accommodating and friendly staff. Fantastic breakfast. We choose the Horizon rooms for an outstanding view of Dubai.
Jonas
Bodde här 3 nätter i april 2021
Svar från Hakan Ozel 27 apr. 2021
Dear Jonas,
Thank you for your patronage at Shangri-La Hotel, Dubai and taking your precious time to share your wonderful experience with us on Expedia.
We were very delighted to read that you were satisfied with our services and facilities throughout your visit and enjoyed your stay. Our aim at Shangri-La is to continuously provide the highest and uncompromising services to our guests straight from our hearts. It is indeed always our pleasure to take care of you during your visit.
We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future.
With best regards,
Hakan Ozel
General Manager
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
10 apr. 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra läge och fräscht hotell med bra och serviceinriktad personal
Verifierad resenär
Bodde här 6 nätter i april 2021
Svar från Hakan Ozel 11 apr. 2021
Dear Guest,
Thank you for taking your valuable time to post your review on Expedia following your stay at Shangri-La Hotel, Dubai.
We are happy to learn you found our location great and enjoyed our services and hospitality. Thank you for your excellent remarks and compliments, it was our pleasure to take care of you throughout your visit.
Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back again at Shangri-La Hotel, Dubai in the near future.
With best regards,
Hakan Ozel
General Manager
10/10 Fantastiskt
Verifierad resenär
13 mars 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 3 nätter i mars 2021
Svar från Hakan Ozel 28 mars 2021
Dear Guest,
Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai.
Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities.
We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future.
Yours sincerely,
Hakan Ozel, General Manager
10/10 Fantastiskt
Rickhard
Affärsresenär
5 mars 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rickhard
Bodde här 1 natt i februari 2021
Svar från Hakan Ozel 7 mars 2021
Dear Guest,
Thank you very much for taking the time to share your review on Expedia.
We are very pleased to learn that you enjoyed your stay with us and thank you for your positive remarks.
We thank you for your patronage and looking forward to welcome you back soon.
With best regards,
Hakan Ozel
General Manager
10/10 Fantastiskt
Zoltan
Reste med sin partner
17 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, but the road in front of the hotel is often congested. The property is not new but perfectly maintained and is impeccably clean. Perfect for business stay, also nice for leisure.
The key selling point however is the staff. With all capitals: THE STAFF. I have never had such an experience with any staff in any hotel before. From the concierge to the Horizon Club team, everybody provides the highest quality of attention.
I am celiac and in need of special diet, and I have never ever been treated with so much attention in any hotel.
Shangri La will be my brand to go from now, thank you very much for the fantastic hospitality and experience.
Zoltan
Bodde här 2 nätter i maj 2024
Svar från Hakan Ozel 17 maj 2024
Dear Mr. Zoltan, Thank you for taking your precious time to write and share your great experience with us on Expedia.We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with them, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
8/10 Bra
Evelin Rita
Reste med familjen
16 maj 2024
Gillade: Renlighet och personal och service
Zimmer klein für 3 erwachsene altmodische Ausstattung Personal sehr freundlich und zuvorkommend
Evelin Rita
Bodde här 7 nätter i maj 2024
Svar från Hakan Ozel 17 maj 2024
Dear Ms. Evelin, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Stephanie
16 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
safe, clean, and beautiful we stayed for 4 nights and we had the breakfast package which was well worth it, food was delicious and it was conveniently located near to the metro station. I would definitely stay here again. The staff was welcoming and multilingual which was nice.
Stephanie
Bodde här 3 nätter i mars 2024
Svar från Hakan Ozel 17 maj 2024
Dear Stephanie, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Tajinder
Affärsresenär
15 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Tajinder
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 16 maj 2024
Dear Mr. Tajinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Jessie
14 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staffs, wonderful services.Breakfast are excellent but I don’t know how much I paid for it. Should be pricy. Dubai is not a cheap city to stay.
Jessie
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 15 maj 2024
Dear Mr. Jessie, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
8/10 Bra
Bijeta
Reste i grupp
13 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel overall was very good, staffs were lovely. However, we booked our hotel for 3 person stay but they offered us 2 person double bed room. They offered us portable small bed for another person but our room was small that due to extra bed there was not enough space so we asked them to take out the bed. So three person had to share the bed together in double bedroom which was not very convenient. Otherwise everything was good. Thank you.
Bijeta
Bodde här 6 nätter i mars 2024
Svar från Hakan Ozel 15 maj 2024
Dear Bijeta, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. It is through valuable feedback such as yours that we are able to continuously improve our standards.I do regret that some of our products and services did not meet your expectations during your recent stay. Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Mark, Oxford
Affärsresenär, Reste med sin partner
11 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A well located hotel with exceptional customer service. A true favourite for both business and leisure whilst in Dubai.
Mark
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 14 maj 2024
Dear Mr. Mark, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Sal
Reste med familjen
9 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great starting from the service to the rooms
Sal
Bodde här 12 nätter i mars 2024
Svar från Hakan Ozel 10 maj 2024
Dear Mr. Sal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
8/10 Bra
Chisato
8 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dear Mr. Chisato, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Marisol
7 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Marisol
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 8 maj 2024
Dear Ms. Marisol, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
kamal, Naccache
Reste med familjen
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
personnel tres sympa
kamal
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 8 maj 2024
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
daryl
5 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
daryl
Bodde här 2 nätter i maj 2024
Svar från Hakan Ozel 8 maj 2024
Dear Mr. Daryl, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Daniel, London
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Daniel
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 7 maj 2024
Dear Mr. Daniel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Shaheen, SPRINGVILLE
Reste med familjen
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff addressed me by name right from the entry, that was a great touch!
Shaheen
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 3 maj 2024
Dear Mr. Shaheen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Frances, Padstow Heights
Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean
& amazing room staff.
Highly recommend for a short stay.
Frances
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 3 maj 2024
Dear Mr. Frances, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Ivonne Martinez
Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
Ivonne Martinez
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
8/10 Bra
muzaffar
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, nice staff
muzaffar
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Sylvia Boatemaa
Reste med familjen
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like staff attitude to making sure we were always ok and ready to help when there was a need. I would like to extend my special thank you to the staff especially these people who made our stay extra nice. Binoy, Yan, Ahmed, Mohamed the door man, chef that prepares the omelette, Sarath. Nazifa , Khadarahm. There was another staff who served Arabian coffee at the foyer ( entrance) who was also very nice always smiling and making sure we were welcomed with a nice cup. I would definitely use your hospitality any time.
Sylvia Boatemaa
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 8 maj 2024
Dear Ms. Sylvia,Many thanks for taking your valuable time to post your review on Expedia and for highly commending the exceptional service of Binoy, Yan, Ahmed, Mohamed, Sarath, Nazhifa, Khodarahm and Abdelhafiz. I will be more than glad to share your feedback with them. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Jelena
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! Will come back.
Jelena
Bodde här 1 natt i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Christopher, Atlanta
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet. Super helpful staff. View of the Burj Khalifa.
Christopher
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Ever
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel didnt offer any vip benefits
Ever
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Philippe
Reste med familj och småbarn
26 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa !
Accès rapide en taxi mais pas à pied
Philippe
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Katherine
Reste med sin partner
26 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
Katherine
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Naziat
Reste med familj och småbarn
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Naziat
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Kayley
Reste med familj och småbarn
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here for 6 nights. We got a free room upgrade when we arrived.
Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Kayley
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 26 apr. 2024
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Coraima
Reste i grupp, Reste med familjen
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Coraima
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Gary
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and property !!
Gary
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
8/10 Bra
Moulay Rachid, Montreal
Reste med familj och småbarn
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Moulay Rachid
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 22 apr. 2024
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Peter
Reste med sin partner
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller.
Staff were really friendly and helpful.
The location is fairly close to the metro but there isn’t a lot in the immediate area.
Peter
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 19 apr. 2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Dimitra
18 apr. 2024
Dimitra
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 9 maj 2024
Dear Mr. Dimitra, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Aisha
Reste med familj och småbarn, Reste med familjen
15 apr. 2024
Gillade: Renlighet och personal och service
Great staff and awesome service
Aisha
Bodde här 6 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Jenny
Reste med familj och småbarn
15 apr. 2024
We loved the location of this hotel, really close by all the sightseeing and interest points!
Jenny
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Remo
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service but the Dubai Shangri-La
Remo
Bodde här 5 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Mohit
Reste med familjen
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel in great location
Fantastic service from Staff in main restaurant during breakfast
One bad lunch experience which was rectified promptly
Mohit
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Ali
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over all a very pleasant stay.
Ali
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Fantastiskt
Marilyn, dundine
Reste med familjen
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff, breakfast & room were great. Will book again.
Marilyn
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai