Bar vid poolen

Recensioner av Shangri-La Dubai

5 out of 5
Shangri-La Dubai
Sheikh Zayed Road, P.o. Box 75880, Dubai

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 836 av 1006 recensioner" "
8 - Bra i betyg. 117 av 1006 recensioner" "
6 - Okej i betyg. 34 av 1006 recensioner" "
4 - Dåligt i betyg. 7 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 1006 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Hakan Ozel General Manager 31 okt. 2023
Dear Thomas, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,

8/10 Bra

Pierre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2023
Svar från Hakan Ozel, General Manager 24 apr. 2023
Dear Pierre,Many thanks for taking your valuable time to post your review on Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Hakan Ozel, General Manager 11 apr. 2023
Dear Guest,Many thanks for taking your valuable time to post your review on Expedia through Hotels.com following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards,

10/10 Fantastiskt

Adam Ahmed

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best location! Amazing view! 10/10 !!
Bodde här 5 nätter i december 2022
Svar från Hakan Ozel 26 dec. 2022
Dear Adam Ahmed,Thank you very much for taking the time to share your review on Expedia following your recent stay at Shangri-La Dubai.As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are happy to learn that you found our location excellent and enjoyed the incredible views during your visit. Thank you for your kind words, it was our pleasure to be at your service. We thank you for your patronage and we are looking forward to welcoming you back at Shangri-La Dubai in the nearest future. With best regards,Hakan OzelGeneral Manager

8/10 Bra

Jan

Bodde här 4 nätter i december 2022
Svar från Hakan Ozel 13 dec. 2022
Dear Jan,Thank you very much for the feedback you have posted on Expedia and thank you for staying at Shangri-La Dubai. We are delighted to learn that you were satisfied with your stay experience, and it was indeed our pleasure to be at your service. We thank you for your patronage and are looking forward to welcoming you back at Shangri-La Dubai in the not too distant future.Best regards,Hakan OzelGeneral Manager

8/10 Bra

Hiwa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sköna kuddar
Bra, trevlig personal. Skön säng och kuddar.
Bodde här 6 nätter i april 2022
Svar från Hakan Ozel 11 apr. 2022
Dear Hiwa, Thank you for taking your precious time to write and share your experience on Expedia following your recent stay at Shangri-La Dubai. We appreciate your positive remarks on our colleagues’ warm hospitality and are happy to read that you were satisfied with overall guest room experience. Thank you for your kind compliments, it was indeed our pleasure having you stay with us and taking care of you. We are very much looking forward to welcoming you back soon. With best regards, Hakan Ozel General Manager

8/10 Bra

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4 nights at Shangri-la
Great hotel, good location, nice rooms, big and confy, absolutely best hotel gym and spa. View from top floor is amazing, swimming pool area was good and you got alot of sun hours. Breakfast was ok, bad coffee taste. I recommend to visit this hotel but not worth pay for breakfast since there is alot of breakfast restaurant just around the corner to try out 👌.
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 18 feb. 2022
Dear Joseph, Our heartfelt gratitude for your patronage at Shangri-La Dubai and thank you for taking your valuable time to post your positive review on Expedia. We are thrilled to learn that you found our location very convenient and were satisfied with our products and services. Most of all, you loved the incredible views from the top and enjoyed your time at the swimming pool while staying with us. We aim to delight and provide all our guests with the highest standards of service and experience and our people are our most valued assets. Thank you for you compliments, and sharing the photo with the great view. It was our pleasure to be of service to you. We also have noted your comments on the breakfast experience and have instantly addressed the matter with our culinary teams involved. We are always looking at ways to improve the quality of our services, and your input is highly valued. We once again, thank you for all your valuable feedback and are very much looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

10/10 Fantastiskt

Jonas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay as usual!
Great stay as usual! We always come back to Shangri-La, Dubai. This was our fourth visit and the service is top notch!
Bodde här 4 nätter i februari 2022
Svar från Hakan Ozel 17 feb. 2022
Dear Jonas, Thank you for taking your precious time to write and share your excellent review on Expedia. We are very delighted to read you had a great stay with us and our services, hospitality and offerings were to your liking. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. We thank you for your compliments, it was our pleasure to take care of you. We are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

8/10 Bra

Gustav

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Very proffesional service
Good lication close to many attractions and restaurants Extremly priffessional doorman and staff Thank you! Philip&Gustav
Bodde här 1 natt i augusti 2021
Svar från Hakan Ozel 15 aug. 2021
Dear Philip and Gustav, Thank you for taking your precious time to write and share your experience with us on Expedia. We are very delighted to read that you had an amazing stay with and that we were able to make it a memorable experience. Thank you for complimenting on our doorman’s exceptional service. It was indeed our pleasure to take care of you. We all look forward to warmly welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2021
Svar från Hakan Ozel 5 maj 2021
Dear Guest, Thank you very much for your patronage at Shangri-La Hotel, Dubai and taking your precious time to post your review on Expedia. We are delighted to learn that you had an amazing stay, your kind remarks are very rewarding. It was our pleasure to be at your service. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Jonas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shangri-La Dubai is always a pleasure!
Always a pure pleasure to visit Shangri-La in Dubai. We have stayed here several times, and will continue to do so. Incredibly accommodating and friendly staff. Fantastic breakfast. We choose the Horizon rooms for an outstanding view of Dubai.
Bodde här 3 nätter i april 2021
Svar från Hakan Ozel 27 apr. 2021
Dear Jonas, Thank you for your patronage at Shangri-La Hotel, Dubai and taking your precious time to share your wonderful experience with us on Expedia. We were very delighted to read that you were satisfied with our services and facilities throughout your visit and enjoyed your stay. Our aim at Shangri-La is to continuously provide the highest and uncompromising services to our guests straight from our hearts. It is indeed always our pleasure to take care of you during your visit. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra läge och fräscht hotell med bra och serviceinriktad personal
Bodde här 6 nätter i april 2021
Svar från Hakan Ozel 11 apr. 2021
Dear Guest, Thank you for taking your valuable time to post your review on Expedia following your stay at Shangri-La Hotel, Dubai. We are happy to learn you found our location great and enjoyed our services and hospitality. Thank you for your excellent remarks and compliments, it was our pleasure to take care of you throughout your visit. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back again at Shangri-La Hotel, Dubai in the near future. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2021
Svar från Hakan Ozel 28 mars 2021
Dear Guest, Thank you for the feedback you have posted on Expedia and thank you for staying at the Shangri-La Hotel, Dubai. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager

10/10 Fantastiskt

Rickhard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2021
Svar från Hakan Ozel 7 mars 2021
Dear Guest, Thank you very much for taking the time to share your review on Expedia. We are very pleased to learn that you enjoyed your stay with us and thank you for your positive remarks. We thank you for your patronage and looking forward to welcome you back soon. With best regards, Hakan Ozel General Manager

10/10 Fantastiskt

Zoltan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, but the road in front of the hotel is often congested. The property is not new but perfectly maintained and is impeccably clean. Perfect for business stay, also nice for leisure. The key selling point however is the staff. With all capitals: THE STAFF. I have never had such an experience with any staff in any hotel before. From the concierge to the Horizon Club team, everybody provides the highest quality of attention. I am celiac and in need of special diet, and I have never ever been treated with so much attention in any hotel. Shangri La will be my brand to go from now, thank you very much for the fantastic hospitality and experience.
Bodde här 2 nätter i maj 2024
Svar från Hakan Ozel 17 maj 2024
Dear Mr. Zoltan, Thank you for taking your precious time to write and share your great experience with us on Expedia.We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with them, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai

8/10 Bra

Evelin Rita

Reste med familjen
Gillade: Renlighet och personal och service
Zimmer klein für 3 erwachsene altmodische Ausstattung Personal sehr freundlich und zuvorkommend
Bodde här 7 nätter i maj 2024
Svar från Hakan Ozel 17 maj 2024
Dear Ms. Evelin, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
safe, clean, and beautiful we stayed for 4 nights and we had the breakfast package which was well worth it, food was delicious and it was conveniently located near to the metro station. I would definitely stay here again. The staff was welcoming and multilingual which was nice.
Bodde här 3 nätter i mars 2024
Svar från Hakan Ozel 17 maj 2024
Dear Stephanie, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Tajinder

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 16 maj 2024
Dear Mr. Tajinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jessie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staffs, wonderful services.Breakfast are excellent but I don’t know how much I paid for it. Should be pricy. Dubai is not a cheap city to stay.
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 15 maj 2024
Dear Mr. Jessie, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Bijeta

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel overall was very good, staffs were lovely. However, we booked our hotel for 3 person stay but they offered us 2 person double bed room. They offered us portable small bed for another person but our room was small that due to extra bed there was not enough space so we asked them to take out the bed. So three person had to share the bed together in double bedroom which was not very convenient. Otherwise everything was good. Thank you.
Bodde här 6 nätter i mars 2024
Svar från Hakan Ozel 15 maj 2024
Dear Bijeta, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. It is through valuable feedback such as yours that we are able to continuously improve our standards.I do regret that some of our products and services did not meet your expectations during your recent stay. Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Mark, Oxford

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A well located hotel with exceptional customer service. A true favourite for both business and leisure whilst in Dubai.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 14 maj 2024
Dear Mr. Mark, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Sal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great starting from the service to the rooms
Bodde här 12 nätter i mars 2024
Svar från Hakan Ozel 10 maj 2024
Dear Mr. Sal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Chisato

Gillade: Renlighet, personal och service och boendets skick och faciliteter
立地は最高です。 周辺のレストラン、薬局はほぼ24時間営業でした。 ドアマンの方もとても愛想がよく、素敵でした。 ミニバーがありませんが利用しませんでした。水がフリーなのか迷ったので一言そえてあると良いと思いました。 お風呂は洗う場所と浸かれる所が別になっており、安心してつかることができました。 流石の高級感でした。
Bodde här 1 natt i maj 2024
Svar från Hakan Ozel 9 maj 2024
Dear Mr. Chisato, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Marisol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 8 maj 2024
Dear Ms. Marisol, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

kamal, Naccache

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
personnel tres sympa
Bodde här 3 nätter i maj 2024
Svar från Hakan Ozel 8 maj 2024
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

daryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i maj 2024
Svar från Hakan Ozel 8 maj 2024
Dear Mr. Daryl, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Daniel, London

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 7 maj 2024
Dear Mr. Daniel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Shaheen, SPRINGVILLE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff addressed me by name right from the entry, that was a great touch!
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 3 maj 2024
Dear Mr. Shaheen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Frances, Padstow Heights

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean & amazing room staff. Highly recommend for a short stay.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 3 maj 2024
Dear Mr. Frances, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ivonne Martinez

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

muzaffar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, nice staff
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Sylvia Boatemaa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like staff attitude to making sure we were always ok and ready to help when there was a need. I would like to extend my special thank you to the staff especially these people who made our stay extra nice. Binoy, Yan, Ahmed, Mohamed the door man, chef that prepares the omelette, Sarath. Nazifa , Khadarahm. There was another staff who served Arabian coffee at the foyer ( entrance) who was also very nice always smiling and making sure we were welcomed with a nice cup. I would definitely use your hospitality any time.
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 8 maj 2024
Dear Ms. Sylvia,Many thanks for taking your valuable time to post your review on Expedia and for highly commending the exceptional service of Binoy, Yan, Ahmed, Mohamed, Sarath, Nazhifa, Khodarahm and Abdelhafiz. I will be more than glad to share your feedback with them. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jelena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! Will come back.
Bodde här 1 natt i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Christopher, Atlanta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet. Super helpful staff. View of the Burj Khalifa.
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ever

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel didnt offer any vip benefits
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 1 maj 2024
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Philippe

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa ! Accès rapide en taxi mais pas à pied
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Naziat

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 29 apr. 2024
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Kayley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 26 apr. 2024
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Coraima

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Bodde här 6 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and property !!
Bodde här 2 nätter i april 2024
Svar från Hakan Ozel 25 apr. 2024
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bra

Moulay Rachid, Montreal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 22 apr. 2024
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
Bodde här 3 nätter i april 2024
Svar från Hakan Ozel 19 apr. 2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Dimitra

Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 9 maj 2024
Dear Mr. Dimitra, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Aisha

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Great staff and awesome service
Bodde här 6 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Jenny

Reste med familj och småbarn
We loved the location of this hotel, really close by all the sightseeing and interest points!
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Remo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service but the Dubai Shangri-La
Bodde här 5 nätter i mars 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Mohit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
Bodde här 5 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over all a very pleasant stay.
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Fantastiskt

Marilyn, dundine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff, breakfast & room were great. Will book again.
Bodde här 4 nätter i april 2024
Svar från Hakan Ozel 17 apr. 2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai